Welcome to my profile

Eng. Rami Al-Dhaifani

I am a Senior Software QA Engineer & Test Manager

Cairo, Egypt • Delivering quality assurance for mission-critical government, banking, fintech, and enterprise platforms.

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Rami Al-Dhaifani, Senior QA Engineer
Professional Summary

A decade of quality leadership

Senior Software Quality Assurance Engineer with over 10 years of experience delivering high-quality web, mobile, enterprise, ERP, SaaS, eCommerce, and AI-driven applications. Extensive expertise in designing and implementing QA strategies, leading testing activities throughout the SDLC, and ensuring software quality through comprehensive manual testing practices.

Proven ability to collaborate with cross-functional Agile teams, mentor QA engineers, improve testing processes, and drive successful product releases. Experienced in leading QA initiatives for banking, government, fintech, eCommerce, AI, and enterprise solutions while consistently reducing production defects and improving software reliability.

Core Competencies

Areas of expertise

  • QA Leadership
  • Test Management
  • Test Strategy & Planning
  • Manual Testing
  • Functional Testing
  • Regression Testing
  • API Testing
  • Database Testing
  • Mobile & Web Testing
  • UAT
  • Defect Management
  • Risk Assessment
  • Root Cause Analysis
  • Agile / Scrum
  • SDLC / STLC
  • Release Management
  • Process Improvement
  • Team Mentorship
Technical Skills

Tools & methodologies

Testing Tools

  • Jira
  • Azure DevOps
  • Postman
  • TestRail
  • Zephyr
  • Kualitee
  • Selenium
  • SQL
  • IntelliJ
  • Eclipse

Methodologies

  • Manual & Functional Testing
  • Regression & Smoke Testing
  • Integration & System Testing
  • End-to-End Testing
  • API & Database Testing
  • Cross-Browser & Mobile Testing
  • Exploratory & Accessibility Testing
  • Performance Validation
  • Agile · Scrum · Waterfall
  • SDLC · STLC

Project Management Tools

  • Jira
  • Azure DevOps
  • Trello
  • ClickUp
  • Monday.com
  • Asana
  • Miro
  • MS Project
Professional Experience

Career timeline

Senior Software Quality Control Engineer

Sep 2023 — Present

Ministry of Justice · Riyadh, Saudi Arabia

  • Led QA initiatives for mission-critical government systems.
  • Estimated sprint test planning and distributed testing workload across the team.
  • Managed resource allocation, monitored team performance, and ensured sprint timeline adherence.
  • Designed and executed comprehensive test cases aligned with business and technical requirements.
  • Developed Selenium automation scripts to complement manual testing efforts.
  • Created and reviewed High-Level Scenarios (HLS) for each sprint iteration.
  • Reported defects, identified risks to Scrum Master/PM, and delivered daily status reports.

Senior Software QA/QC Engineer

Sep 2022 — Sep 2023

Saham IT · Khobar, Saudi Arabia

  • Implemented a comprehensive Testing Framework organization-wide, from project initiation to closure.
  • Managed a distributed team of 10+ members across onsite and offsite locations.
  • Led core operations in Food Services and digital eCommerce delivery.
  • Oversaw manual, API, and performance testing for the Food Services & eCommerce Program.

Software Quality Assurance Engineer

Jun 2021 — 2022

Upwork · Worldwide (Freelance)

  • Performed comprehensive manual testing on mobile and web applications across platforms.
  • Authored and executed detailed test cases in Jira and Azure DevOps per client specifications.
  • Identified, documented, and reported defects with clear reproduction steps.

Software QA Engineer — Banque Saudi Fransi

Jan 2020 — Dec 2022

Kualitatem Inc. · Riyadh, Saudi Arabia

  • Reviewed banking domain requirements and technical design documents for timely feedback.
  • Developed test plans, cases, and scenarios for system and UAT testing.
  • Logged and tracked bugs via Jira, Kualitee, and Azure DevOps with thorough documentation.
  • Conducted performance, load, stress, functional, and full regression testing.

Web Content Manager / Proofreader

Feb 2019 — Feb 2020

SaleFinder · Riyadh, Saudi Arabia & New Zealand

  • Led a team of writers and creative professionals for client websites across industries.
  • Managed content creation, editing, and proofreading aligned with brand guidelines.

CSR & QA Analyst

Feb 2016 — Feb 2019

LiveAdmins DMCC · Dubai, UAE

  • Developed chat and call monitoring formats per defined quality standards.
  • Compiled and analyzed performance metrics at team and individual levels.
  • Prepared internal and external quality reports for management review.
Selected Projects

Notable platforms

  • Ministry of Justice Digital Services • Governwell Platform • Enterprise Government Systems
    Government & Enterprise Systems

    Led QA initiatives and sprint test planning for mission-critical government digital services and enterprise platforms.

  • Food Delivery Digital Services • eCommerce Digital Services • Lightspeed Global Platform
    eCommerce & Global Platforms

    Oversaw manual, API, and performance testing for major digital commerce initiatives and global SaaS architectures.

  • BSF Digital Banking Services • eCapital Financial Platform
    Financial & Banking Solutions

    Developed comprehensive test plans and conducted full regression testing for bilingual web and mobile financial applications.

  • RunRob AI • AI Restaurant Platform
    AI & Emerging Technologies

    Delivered comprehensive functional testing and UAT for advanced AI-driven solutions and restaurant management platforms.

  • Vizii ERP Solutions • SaaS Platforms
    ERP & SaaS Solutions

    Managed end-to-end testing and quality assurance for versatile ERP systems and diverse multi-tenant SaaS platforms.

Education

Academic background

M.Sc. — Project Management

Jan 2021 — Mar 2023

The Superior University

M.Sc. — Engineering Management

Jan 2019 — Jun 2020

Riphah International University

B.Sc. — Engineering

Oct 2014 — Aug 2018

University of Engineering and Technology

Professional Training

  • Scrum Fundamentals
  • Agile Methodologies
  • Software Testing Certifications
  • Professional QA Training

Languages

  • ArabicNative
  • EnglishProfessional
  • UrduLimited
Key Achievements

QA Leadership Impact

  • Successfully delivered QA for government, enterprise, fintech, AI, SaaS, and eCommerce platforms.
  • Led cross-functional QA efforts within Agile environments across multiple concurrent projects.
  • Improved release quality by implementing structured testing processes organization-wide.
  • Reduced production defects through comprehensive regression and risk-based testing.
  • Mentored QA professionals and contributed to continuous QA process improvements.
Contact

Let's connect

Available for senior QA, QA Lead, and Test Manager opportunities across enterprise, government, banking, and SaaS.

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Get in touch

Download Resume (PDF)